Free Trial Terms & Conditions

The Free Trial program is designed to give all Alibaba Cloud customers free, hands-on experience with all Alibaba Cloud’s paid for products and services. Every customer is eligible for one Free Trial of each Alibaba Cloud paid-for product or service after registration. The registration process must include a Payment Method for the account.

Alibaba Cloud Free Trial program includes the following products：

• Elastic Compute Service (ECS)
  
• ApsaraDB for RDS
  
• Server Load Balancer (SLB)
  
• ApsaraDB for Memcache
  
• Object Storage Service (OSS)
  
• ApsaraDB for Redis
  
• Free Trial content
  

The Free Trial includes a combination of fixed configuration Elastic Compute Service and coupons. The exact terms and conditions are as follows:

Each Free Trial user can choose between one of two configurations for the Elastic Compute Service (ECS) after registration. Each ECS Free Trial package lasts for a maximum of 30 days.

The Free Trial for Elastic Compute Service (ECS) is a 30 day automatically expiring offer. If the user would like to upgrade to a paid account after the Free Trial ends, it is necessary for the user to renew this in the ECS Instance Console. Click "Renew", choose renew length and complete the payment. The Free Trial ECS will be automatically released after 30 days if the user does not choose to “Renew” before the end period. Please note that releasing an instance will delete the virtual machine (instance) including its attached disks and the data contained within.

Each Alibaba Cloud Free Trial participant will receive a USD $50 coupon to use on each of the following products after registration:

• ApsaraDB for RDS
  
• Server Load Balancer (SLB)
  
• ApsaraDB for Memcache
  
• Object Storage Service (OSS)
  
• ApsaraDB for Redis
  

Each of the above products are billed on the Pay-As-You-Go plan and are valid for up to 60 days after receiving the coupon or until the USD $50 Free Trial coupon has reached a USD $0 balance. The trial ends when either of these criteria is met.

Currently this Free Trial is a non-expiring offer. Services other than the ECS are a Pay-As-You-Go billing. Once the Free Trial coupon is used up your Credit Card or PayPal will be billed any outstanding charges. You will receive an email when you have used 80% of the USD $50 coupon. This email will help you to decide when to release your service or be made aware the Free Trial is over.

The status of your Free Trial coupons can be checked by logging into your console and clicking on View Bills - Coupon Management.
The Free Trial packages has limited seats (quotas) for each day, therefore users are not guaranteed a Free Trial everyday. If demand exceeds the current seat limit, please try again another day to participate.
If you have any questions regarding the Alibaba Cloud Free Trial, please contact us by submitting a ticket in Technical Support – Open a new ticket – PreSale Support. Technical Questions can also be answered in the Technical Support section.